Who: Studios that are currently using ClubReady Connect
When: Monday, November 6th - between noon and 3pm CST
What is needed from franchise partners: those who are currently using ClubReady Connect (not Zipwhip) will need to fill out this form to acknowledge the new pricing structure, as well as start the process of moving away from your toll free phone number to your local studio number (more information on your ten-digit long code, “10DLC,” below).
Please note that integration will be enabled on the date listed above regardless of if a form has been received or not. However, the form must still be submitted to begin the process of receiving a localized SMS number
- Pricing: The monthly rate will be $150 for 5,000 messages, with each additional message costing $0.03. Studios that prepaid for a year will not have the new rate put in place until their 12 months are up, but the 5,000 messages per month and $0.03 overage will go into effect right away.
The text marketing industry experiences rapidly evolving rules and regulations, which ClubReady keeps up with closely. We anticipate an update to our platform in terms of messaging data, pricing, and messaging limits, but do not currently have details to share. ClubReady will notify franchise partners as soon as possible if an update is being made.
- 10DLC phone number (local number): Currently all ClubReady Connect users have been assigned a toll-free number. We will attempt to change your texting number to your studio number, provided we are able to use that number. There are some that cannot be used and, in those cases, we will provide you with a local number matching your area code - please note that mobile numbers and Google Voice numbers cannot be used.
More details on how the ClubReady Connect Integration works can be found here.