This article will guide you through the steps on how to create a template for users who have been added to a waitlist.
Navigate to Manage Locations > 3 dots for the specific studio > Manage Templates.
Click the blue circle with the plus sign to add a new template.
Proceed to add the following:
Template Name
Select Status - Choose between this template being Active or Inactive
Select Message Type - In this case, you will want to choose Waitlist
Select Default - Choose if you want this message to be sent to Clients or Prospects. This option means the messages are automatically generating and being sent out.
Message Detail - Type the script/verbiage you want to go out to your users
I acknowledge that this is a Non-Marketing Template - To ensure your reminders are sent at any time of the day, make sure the template has been enabled with this option.
Click Add to save your changes.