Jacqueline Leonard

Discover how to manage your templates within Connect with this comprehensive guide, which includes both video tutorial and written instructions.        Please Note: At present, the system does not...

Step 1 – MANAGE LOCATIONS Make sure that all your master templates, per studio, are setup correctly. Master Templates are the SMS scripts that are available for staff to use when sending messages. ...

This article will guide you through adding attachments.     Adding Attachments on the Campaigns page is identical to the Conversations page.  Select the paperclip icon > Select the file you wish t...

This article will guide you through understanding the Location Usage Report widget.    1. Add or Remove the Widget Navigate to Dashboard > Manage Widgets > select the toggle next to Location Usage ...

This article will guide you through the steps on how to manage a message that has comes in from an unknown number (number that is not attached to a profile in your ClubReady site). This feature is ...

This article will guide you through creating a reminder and follow up template.    PLEASE NOTE: This template can be used when manually scheduling an appointment reminder/follow-up OR setting thes...

This article will guide you through recommended steps to verify why an automated reminder is not firing.    1. Default setting is turned ON Navigate to your master list (Manage Locations > 3 dots n...

This article will guide you through the steps on how to mark a number as invalid to avoid additional fees by the carriers.    What does marking a phone invalid mean?A studio can mark a phone number...

PRESALE OR IN STUDIO SERVICE   // CONCIERGE SERVICES will provide you with a formulated presale plan centered around prospect communication and proven membership acquisition techniques.   // As an ...