Jacqueline Leonard

This article will guide you through understanding Opt Ins in Connect.    Automatically Opt In If the prospect/client auto-opted out (for example by texting "Stop") then they can text "Start" to rec...

This article will guide you through the steps on how to manually opt out a user to stop receiving future messages.    If there are individuals in ClubReady Connect you wish to manually opt out (whi...

This article will guide you through recommended steps to verify why an automated reminder is not firing.    1. Default setting is turned ON Navigate to your master list (Manage Locations > 3 dots n...

This article will guide you through the steps on how to mark a number as invalid to avoid additional fees by the carriers.    What does marking a phone invalid mean?A studio can mark a phone number...

PRESALE OR IN STUDIO SERVICE   // CONCIERGE SERVICES will provide you with a formulated presale plan centered around prospect communication and proven membership acquisition techniques.   // As an ...

The Acceptable Use Policy (AUP) of Twilio outlines rules for users and customers regarding the use of Twilio's products and services. Some key points from the AUP include: 1. Scope and Updates: Th...

When new features are deployed, ClubReady Connect will prompt you to hard refresh with a simple click of a button that pops up.    Why Perform a Hard RefreshModern-day web browsers often save copie...

This template can be used when manually scheduling a Stretch service booking reminder/follow-up OR setting these up to automatically deliver to clients or prospects who booked for a Stretch.   Sele...

This article will guide you through understanding the Unread Message Widget.    Unread messages will generate a notification in various areas within the platform. Any new messages will always displ...

This article will guide you through understanding the Response Rate Widget.    The Response Rate graph and metrics show information regarding incoming/outgoing messages within your account. Graph a...