Jacqueline Leonard

In the event that you are having unsuccessful messages reach to your customers or avoid spam failure, try the following:  Be Specific. Draw the attention of the recipient by keeping the content spe...

As the primary account holder, you are the only user that can access and add staff to the ClubReady Connect platform. Read on to learn how to create staff profiles within Connect.  Please Note: It...

This article will guide you through the steps on how to set a Waitlist, Class Reminders, and/or Service Reminders be automatically sent to your clients.  Please Note: If you utilize waitlist templ...

This article provides a list of standardized responses related to Twilio's 30000 series error codes. It also includes helpful recommendations for preventing these issues where applicable.    Error ...

This article will guide you through the various warning messages you may encounter when sending Campaigns through Connect. These warnings are triggered when the system detects issues such as link s...

When preparing for the upcoming Black Friday shopping frenzy, it's crucial to have a strategic approach for launching communication blasts to your audience.     Here are some best practices t...

As Black Friday approaches, businesses over the world gear up to capitalize on the shopping frenzy by reaching out to prospects with enticing offers and promotions. However, it’s essential to under...

Do I need to switch providers to use Twilio?  To use Twilio, you don't necessarily need to switch your entire phone service provider; however, if you want to use your existing phone number with Twi...

If your studio is experiencing higher opt-out rates when adding new leads to Connect, there are several potential reasons for this trend:  1. Lack of Genuine Consent Unverified Consent: Leads may ...