Jacqueline Leonard

This article will guide you through the steps on how to block an unknown phone number and reinstate a blocked number.  Please Note: The option to block a number is limited to "Unknown Numbers" com...

As the primary account holder, you are the only user that can access and add staff to the ClubReady Connect platform. Read on to learn how to create staff profiles within Connect.  Please Note: It...

Discover how to manage your templates within Connect with this comprehensive guide, which includes both video tutorial and written instructions.        Please Note: At present, the system does not...

Step 1 – MANAGE LOCATIONS Make sure that all your master templates, per studio, are setup correctly. Master Templates are the SMS scripts that are available for staff to use when sending messages. ...

This article will guide you through adding attachments.     Adding Attachments on the Campaigns page is identical to the Conversations page.  Select the paperclip icon > Select the file you wish t...

This article will guide you through understanding the Location Usage Report widget.    1. Add or Remove the Widget Navigate to Dashboard > Manage Widgets > select the toggle next to Location Usage ...

This article will guide you through the steps on how to manage a message that has comes in from an unknown number (number that is not attached to a profile in your ClubReady site). This feature is ...

This article will guide you through creating a reminder and follow up template.    PLEASE NOTE: This template can be used when manually scheduling an appointment reminder/follow-up OR setting thes...

This article will guide you through the steps on how to manually opt out a user to stop receiving future messages.    If the prospect/client was manually opted out by a staff in the system, the stu...