Jacqueline Leonard

This article is about clearing browser history. It is necessary to clean browser history from time to time to free up space and avoid corruption of cookie data. Regularly deleting your browsing his...

If a reminder notification is queued and the associated service or class booking is cancelled, the status of the reminder will be displayed as "Disabled" in Connect.   How to Locate Disabled Messa...

This article will guide you through the various warning messages you may encounter when sending Campaigns through Connect. These warnings are triggered when the system detects issues such as link s...

This article provides a list of standardized responses related to Twilio's 30000 series error codes. It also includes helpful recommendations for preventing these issues where applicable.    Error ...

Do I need to switch providers to use Twilio?  To use Twilio, you don't necessarily need to switch your entire phone service provider; however, if you want to use your existing phone number with Twi...

When preparing for the upcoming Black Friday shopping frenzy, it's crucial to have a strategic approach for launching communication blasts to your audience.     Here are some best practices t...

As Black Friday approaches, businesses over the world gear up to capitalize on the shopping frenzy by reaching out to prospects with enticing offers and promotions. However, it’s essential to under...

1. Navigate to the 'Manage Staff' page and click on the ellipsis (...) for the individual staff member.  2. Select 'Edit Information' or you click anywhere within the staff member’s row on the list...

A new feature in ClubReady Connect allows admin users to merge duplicate customers. When two client profiles have matching phone numbers, an icon will be available allowing an admin to resolve the ...