Jacqueline Leonard

This non-marketing box only populates if the studio is sending messages outside of TCPA hours (8am-8pm)--on both the Campaigns and Conversations page.   Conversations:    Campaigns:   Reminders/F...

When a new account is provisioned, 26 templates are automatically uploaded to your site. Here are the titles of those templates:  

In the event that you are having unsuccessful messages reach to your customers or avoid spam failure, try the following:  Be Specific. Draw the attention of the recipient by keeping the content spe...

This article will guide you through the steps on how to set a Waitlist, Class Reminders, and/or Service Reminders be automatically sent to your clients.  Please Note: If you utilize waitlist templ...

The Acceptable Use Policy (AUP) of Twilio outlines rules for users and customers regarding the use of Twilio's products and services. Some key points from the AUP include: 1. Scope and Updates: Th...

What is Twilio?  Twilio Inc (Twilio) is a provider of cloud communications platforms that enable developers to build and manage applications without the need to create and maintain the underlying i...

Effective Date Jan 1, 2024At ClubReady, we are dedicated to ensuring the integrity and compliance of our communication services. As part of our commitment to delivering trusted communications, we e...

Due to regulations regarding SMS and MMS platforms in the United States and Canada, ClubReady needs to comply with new regulations when it comes to our messaging services to remain compliant. In...

To remain compliant with industry standards, consider the following practices: Ask customer permission before texting Support opt-out keywords Maintain opt-in records Use conversational language P...

This article will walk you through the steps on how to set up keywords and corresponding automated responses, allowing customers who text the club with specific keywords to receive a customized rep...