This article will guide you through the steps on how to manually opt out a user to stop receiving future messages.
If there are individuals in ClubReady Connect you wish to manually opt out (which will not allow them to show up anywhere to message) you have the ability to do so without marking them as “not interested” in ClubReady.
Navigate to Clients & Prospects > use the search bar to find the individual > select the gear icon to the right of their name.
Select Opt-out by Request. Click Update to save your changes.
This will pull them out of the Active list and add them into the Manually Opt-Out folder.
To bulk manual opt-out:
1. Select the location you wish to work in using the All location drop down
2. Use the other filters to find the specific groups of individuals you wish to manually opt-out
3. Select the check box at the top of the list (left side)
4. Select the gear icon next that populates in the search bar
5. Select Opt-out by Request
6. Select Update
7. This will drop the entire group of selected individuals into the Manually Opted-Out folder