This article will guide you through understanding the available Connect SMS options when using Work It.
LOGIN NOTES:
- You can log into Connect with your ClubReady staff email if your user/email is already created in Connect.
- If trying to log into Connect for the first time and a user/email is not in Connect, you will need to create a Connect user profile.
- It is highly recommended to use the ClubReady email address as the new user for Connect since it will sync automatically.
IF UNABLE TO TEXT VIA WORK IT:
- Clear cookies & cache browser history
- Make sure to have the latest version of Chrome
REPORT:
- Any text message sent out through the Connect SMS will track as a text activity in the Contact Log Report.
1. Search and locate the user > Work It.
2. Click Send an SMS > Connect SMS. If you have not logged in, it will request for you to type your credentials or Create New ClubReady Connect Account.
3. Once logged in, proceed to send your message either by manually typing it or Respond with Template.