Conversations

Start a Conversation

• Understanding SMS Segment Based Pricing
• How-to: Start a New Conversation
• How-to: Send a Conversation
• How-to: View Incoming Responses

Organization & Filters

• How-to: Hide a Conversation
• Hot Label & Folder
• Types & Value Filter

Managing Unknown & New Contacts

• How-to: Block and Reinstate an Unknown Number
• How-to: Add a New User (Unknown Number)

Phone Number Management

• How-to: Mark Phone Numbers Valid or Invalid (Individual or Bulk)
• How-to: View Failed & Disabled Messages

Using Connect in Work It

• Understanding Connect SMS Widget in Work It
• How-to: Use Templates in Work It
• Troubleshooting: Work It Showing Blank

Managing SMS Tasks

• Connect & ClubReady Automation
• How-to: Complete Tasks using Connect SMS
• Best Practices: Automation Rules for Birthdays

Failed & Disabled Messages

• How-to: Mark Phone Numbers as Invalid or Valid